Contact Us
Have a question, correction, or feedback about our content? We'd like to hear from you.
Get in touch
Email: admin@loannationalid.com
We aim to respond to most inquiries within a few business days. Correction requests related to safety or accuracy are prioritized.
What We Can Help With
- Corrections to outdated or inaccurate lender information, requirements, or figures
- Reports of a lending app you believe is behaving fraudulently or misusing your data (please include as much detail as you can — app name, what happened, and any screenshots)
- Suggestions for topics to cover
- General questions about content on this site
- Press or partnership inquiries
What We Can’t Help With
We are not a lender, bank, or government agency, and cannot process loan applications, check the status of your PhilSys registration, access your personal account information with any third-party app, or intervene directly in a dispute with a lender on your behalf. For those matters, please contact the lender, the PSA, the SEC, or the NPC directly through their official channels — our SEC verification guide and fraud response guide point to the relevant official channels for each type of issue.
Written and reviewed by Adrian Cruz
Adrian covers consumer lending and digital identity in the Philippines, tracking how banks and lending apps adopt PhilSys verification. Read more about Adrian →